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Services@TCC Libraries

Wifi In the Library

Wifi Requirements

Wi-Fi is available for TCC faculty, staff, and students, as well as the public at the TCC/City of Virginia Beach Joint-Use Library.

TCC-Affiliated Users (students, faculty, staff)

  • Must be currently enrolled or employed
  • Use SecureTCC
  • Students use current VCCS student login credentials (myTCC username and password.)
  • Faculty and staff use current TCC network login credentials.
  • They do not have to download the app; follow the separate QuickStart instructions if they want to do so.

VBPL customers and community patrons at the Joint-Use Library:

  • Use the open VB_Library network.

VCCS students, faculty, staff, and affiliates of Eduroam:

  • Use the eduroam network.
  • Log in with your institution's credentials.

Connecting with PCs/ Microsoft Windows

Windows 10 

  1. Click the Wireless icon in the taskbar (bottom right of your Desktop)
  2. Select SecureTCC from the list of networks
  3. Enter your TCC network username (faculty/staff) or myTCC username (students) and password
  4. Click OK
  5. You will now be connected to the SecureTCC network

Connecting with Androids/Chromebooks

Android

  1. Tap the Home button, and then tap the Apps button. Navigate to Settings.
  2. Under Wireless and Networks, make sure Wi-Fi is turned on, then tap Wi-Fi
  3. Tap SecureTCC
  4. A settings window will appear; make sure the following settings are selected:
    - EAP method – PEAP
    - Phase 2 authentication - MSCHAPV - if domain option is required, use tcc.edu 
    - CA certificate – Select "Do Not Validate"
  5. Enter your TCC network username (faculty/staff) or myTCC username (students) and password
  6. Tap Connect
  7. You will now be connected to the SecureTCC network 

Connecting with Macs

macOS

  1. Click the Wi-Fi menu at the top right of your screen
  2. Select SecureTCC from the list of networks
  3. Enter your TCC network username (faculty/staff) or myTCC username (students) and password 
  4. Click Continue when prompted to verify the certificate. Show Certificate will reveal a certificate from “clearpass.tcc.edu”
  5. Confirm the certificate trust by entering your macOS username and password at the prompt
  6. You will now be connected to the SecureTCC network

 

 

Connecting with iPhones

iOS

  1. Tap the Settings icon
  2. Tap Wi-Fi
  3. Make sure your device's Wi-Fi is turned on. Your device will automatically search for available Wi-Fi networks.
  4. Tap SecureTCC
  5. Enter your TCC network username (faculty/staff) or myTCC username (students) and password and tap Join
  6. Tap Trust when the clearpass.tcc.edu certificate appears
  7. You will now be connected to the SecureTCC network

Troubleshooting

  • If the patron tried to log on to the wrong network and the settings are saved on the device, go to the Wi-Fi settings, forget or disconnect from the wrong network, and then try and log into the correct one.
  • If a Student cannot log on using myTCC credentials:
    • Verify the password by asking them to sign on to a desktop computer and log in to myTCC.
    • Verify that they are currently enrolled by checking the expiration date of their Alma record. It should be within one week of a year from today.

Content created by TCC Libraries is licensed as CC BY 4.0

Last Updated: Mar 27, 2025 12:26 PM