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TECH TICKET: HOME

How to Submit a Tech Ticket

 

1.  Click on the “Submit a Tech Ticket” Link.

 Screenshot of Troubleshooting Guide

2.  After you’ve read over the information on when to contact OIS and when to submit a tech ticket, click on the button at the bottom of the page:

arrow buttion titled" Click Here"

3.  Click on A button titled Begin 

4.  Fill in the form completely: Include your name and email, select the issue and be as specific as possible when explaining what’s going on. You can also submit screenshot.

 

  Image of the form for reporting technical issues

5. Click on   button titled "Review"       for one last look to make sure you've submitted correct information.

6. Click onbutton titled "submit" You will get a confirmation email that your ticket has been submitted and staff member will contact you with any updates and resolutions.

 

 

 

TCC Chesapeake

Chesapeake Campus Library
(Pass Building, Room 161)
1428 Cedar Road
Chesapeake, VA 23322
Library Phone: 757-822-5160

Chesapeake Campus Tutoring
Tutoring Phone: Phone: 757-822-5159
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TCC Norfolk

Norfolk Campus Library
Martin Building - First Floor
300 Granby Street,
Norfolk Virginia 23510
Library Phone: 757-822-1101

Norfolk Campus Tutoring
Tutoring Phone: 757-822-1134
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TCC Portsmouth

Portsmouth Campus Library
Building A, Room A240 - Second Floor
120 Campus Drive
Portsmouth, VA 23701
Library Phone: 757-822-2130

Portsmouth Campus Tutoring
Tutoring Phone: Phone: 757-822-2349
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TCC Virginia Beach

The Joint-Use Library  (JUL)
1700 College Crescent,
Virginia Beach, VA 23453
Library Phone: 757-822-7800

Virginia Beach Campus Tutoring
Tutoring Phone: Phone: 757-822-7736
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Last Updated: Feb 28, 2025 8:21 AM