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Tech Ticket: Home

How to Submit a Tech Ticket

 

1.  Click on the “Submit a Tech Ticket” Link.

 Screenshot of Troubleshooting Guide

2.  After you’ve read over the information on when to contact OIS and when to submit a tech ticket, click on the button at the bottom of the page:

arrow buttion titled" Click Here"

3.  Click on A button titled Begin 

4.  Fill in the form completely: Include your name and email, select the issue and be as specific as possible when explaining what’s going on. You can also submit screenshot.

 

  Image of the form for reporting technical issues

5. Click on   button titled "Review"       for one last look to make sure you've submitted correct information.

6. Click onbutton titled "submit" You will get a confirmation email that your ticket has been submitted and staff member will contact you with any updates and resolutions.