Library Technology Support

Guidelines for Handling Suspicious Email

• Please report all suspicious emails to the EmailAbuse account at EmailAbuse@tcc.edu.  Remember, the Campaign emails will be intermingled with those you receive from bad actors and you will not know which ones are part of the Campaign.
• Check the address – is it familiar to you?
• Check the sender (From) - do you know that person?
• Check the content – does it make sense to you? Does it sound like something the person would write?
• Check the grammar in the email for obvious mistakes and misspellings.
• Hover over the link BEFORE you click – is it real?
• Check the signature.There should be one and it should be personal (the name, title, etc.), not departmental (HR).
• If in doubt – DON’T (click, enter credentials, etc.)
• Check the emails you send to make sure they don’t LOOK like spam.

If you have any questions or would like additional information, contact the Helpdesk at helpdesk@tcc.edu or x2457.