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Library Technology Support

Suspicious Email

Guidelines for Handling Suspicious Email

  • Please report all suspicious emails to the EmailAbuse account at  Remember, the Campaign emails will be intermingled with those you receive from bad actors and you will not know which ones are part of the Campaign.
  • Check the address – is it familiar to you?
  • Check the sender (From) - do you know that person?
  • Check the content – does it make sense to you? Does it sound like something the person would write?
  • Check the grammar in the email for obvious mistakes and misspellings.
  • Hover over the link BEFORE you click – is it real?
  • Check the signature.There should be one and it should be personal (the name, title, etc.), not departmental (HR).
  • If in doubt – DON’T (click, enter credentials, etc.)
  • Check the emails you send to make sure they don’t LOOK like spam.

If you have any questions or would like additional information, contact the Helpdesk at or x2457. 

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