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JUL Operating Manual

Hours of Operation

Opening and Closing for Special Events:Operating hours may vary to accommodate programs and services as long as the changes do not impact the overall operation of the JUL.

After Hours Access for Staff:

  • During times other than the Hours of Operation, members of the College and VBPL staffs may have access to the JUL in the performance of their job functions.
  • TCC Classified and wage staff may not be in a campus library outside operating hours unless scheduled by their supervisor.
  • Any VBPL staff member needing to access the building after hours must notify their immediate supervisor unless assigned for holiday book drop duty. Staff assigned to monitor the AMH should make the Community Services Manager aware, as well as notify Security on campus, when in the building at an unscheduled time.

Building Maintenance

Contact(s): Tatianna Duero X27782

Intercom & Security Cameras

Intercom

The JUL intercom system is used to make announcements for closing and emergencies.

Scripts:

7:00 Closing

6:30:  The library will close in 30 minutes at 7 pm.  Computers will shut down automatically at 10 minutes until closing time.  Please save your work.  Again, the library will close at 7 pm.

6:45: The library will be closing in 15 minutes.  Please check out your materials, save work on the computers, and begin to turn in study room keys now.  Again, the library will close at 7 pm.

6:55:  The library will be closing in 5 minutes at 7 pm.  Please check out all materials now.  Computers have shut down for the day.  Vacate study rooms at this time and turn in study room keys.  Again, the library will be closing in 5 minutes at 7 pm.

7:00:  The library is now closed.  We will open again tomorrow morning at 8:00 a.m.  Thank you and have a nice evening.

 

5:00 Closing

4:30:  The library will close in 30 minutes at 5 pm.  Computers will shut down automatically at 10 minutes until closing time.  Please save your work.  Again, the library will close at 5 pm.

4:45: The library will be closing in 15 minutes.  Please check out your materials, save work on the computers, and begin to turn in study room keys now.  Again, the library will close at 5 pm.

4:55:  The library will be closing in 5 minutes at 5 pm.  Please check out all materials now.  Computers have shut down for the day.  Vacate study rooms at this time and turn in study room keys.  Again, the library will be closing in 5 minutes at 5 pm.

5:00:  The library is now closed.  We will open again tomorrow morning (or Monday morning) at 8:00 (or 9:00) a.m.  Thank you and have a nice evening.

Security Cameras

A "four-channel" system is installed in the front entry-way at the JUL. This means that four cameras with different viewpoints are there to capture the activity of the front doorways, side exit and to focus on activity at the Welcome Desk. These cameras were installed to allow us to track the comings and goings of particular subjects, providing us with a date/time stamp. The cameras also serve as a powerful deterrent with signage installed on the front doors. 

Access: Brittany Horn and Security Officers have access to the CCTV system.

A separate CCTV system is online in the JUL cafe.

Building Policies

Eating/Drinking in the Library

While food and non-alcoholic drink are allowed in the library, drinks must be covered. Food should not compromise a comfortable library environment for other customers. This includes smells, liquids that may spill or leave residue, or trash that is left behind. No food is allowed in JUL classrooms or while using computers in either lab. Food trash must be cleared from study rooms after use.

If asked by a staff member to desist food/drink behaviors, please cease immediately. 

Photographic shoots of the building and/or portrait shoots for reasons outside of TCC, VBPL or casual use must have permission of the Director, and be scheduled no less than one week in advance, with an articulated plan for space usage. Resulting photographs or films should be for non-profit or educational use only. While photographing or filming in the building, disruption to students and library users should be kept at a minimum. If disruption is reported, those involved in photographing or recording may be asked to cease activities. 

Per the TCC Faculty Handbook:

The recording of conversations with other College employees or with students, either individually or as a group, without the consent of all subjects being recorded is considered unprofessional and unethical. The unauthorized recording of coworkers, supervisors, or students shall not be done on College property or during College -sponsored events. Acts of unauthorized electronic recording of conversations may be considered misconduct in accordance with this handbook. 

Using personal equipment (such as computers, cellular phones and audio players) that is disruptive or noisy is prohibited.  Cell phones should be set on vibrate mode at all times. Audio equipment may be used with headphones if it does not disturb others. 

While cell phone use is not a prohibited activity, cell phone users and others who speak loudly and disturb other library users will be asked to speak more quietly or to move outside the library. If asked by a staff member to desist behaviors related to cell phones/personal audio/visual equipment, please cease immediately. Two instances of being asked to desist may lead to suspension of library privileges. 

Patrons may use the phones to make emergency or quick phones calls. Please remind the patron that it is a business line and to keep it short. Please dial the number to ensure it is a local number (not long distance numbers).

Per COVA requirements, there is no smoking within 25 feet of doors, windows or intake vents of buildings.

(7/25/2018 email from Les Clarke, JUL Building Superintendent)

Smoke machines aren't allowed because the building's duct system has photocell sensors that will set off the fire alarm system.

(7/26/2022 email from Tatianna Duero, JUL Building Superintendent)

When operating, the Campus Cup provides coffee and cafe service to the JUL. The space has a total of 34 seats, 14 of which are high-top and 20 are standard height.

JUL staff do not have access to the stock room in the cafe, but may ask for access to use the ice machine for functions within the library.

Cafe Contact Information:

When operating, the JUL's Cup is run by an outside vendor. All concerns about the services provided by Elite should be communicated to the JUL Director, who will communicate with TCC's Director of Auxiliary Services, who manages the contract with the vendor.

Vending Machines:

The JUL has two vending machines, one for drinks (Atlantic Vending) and the other for snack (CRH.) Vending machine refunds cannot be given at the JUL, rather can be issued at the Business Office at TCC, or by contacting the vendors directly via the phone numbers on each machine. Machines accept StormCards, credit cards, cash, and change.

Mail & Supples

Mail

TCC inter-office and USPS mail is delivered by mailroom staff to the 2nd floor staff area near the top of the stairs on Mondays, Wednesdays, and Fridays. 

The TCC mail area has sections labeled for outgoing and incoming mail. All envelopes and boxes should be labeled clearly.

USPS pickups occur at the Welcome Desk. Drop offs come to the mailroom and are delivered with the rest of the mail.

Supplies

TCC: Office supplies are stored near the part-time touch down stations and in L205I and L105S/H. Request office supplies through Tiffani Pope tpope@tcc.edu. For uncommon items not available through the warehouse, identify the model of equipment and provide that information, including a vendor, to Tiffani. The purchase of this equipment must be approved by the Director.